Patient Transport Coordinator Fixed Term Contract Melbourne VIC
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Patient Transport Coordinator Fixed Term Contract Melbourne VIC

Patient Transport Coordinator

Do you want to support amazing people to do incredible things in an effort to beat blood cancer? Do you enjoy developing new ways of working which is focused on providing exceptional service to customers?

Patient Transport Coordinator Fixed Term Contract Melbourne VIC-Patient Transport

The Opportunity

Join the Leukaemia Foundation as we embark on transformation change to deliver greater and more purposeful impact for the benefit of key stakeholders and the Australian community.

Be part of a talented and committed team, taking ownership in a people focused position that will give you a real sense of daily challenge, pride and ownership. They value there people personally as well as professionally.

As Patient Transport Coordinator you’ll be making a significant difference to people in community, working collaboratively with team members to deliver a tailored service to people living with blood cancer and their families.

You’ll have freedom to deliver quality experiences using your judgement and a network of expertise, together with an enabling manager and talented colleagues to support you in giving your best. This is a 6 month fixed term contract to be based out of North Melboune office.

Snapshot of key responsibilities

  • Coordination of all patient transport bookings, including managing incoming calls / query resolution from patients and hospitals regarding transport for treatment and appointment dates
  • Day to day administration and coordination of the transport program and volunteers to ensure an effective and efficient service is delivered.
  • Ensure State wide scheduling of transport bookings and vehicles is meeting the needs of patients/carers and families.
  • Prepare efficient schedules for volunteer drivers for patient pick up and transport to hospitals ensuring a quality service is maintained
  • Organize volunteer drivers including ensuring training, induction and adherence to standards and procedures for transport services and support
  • Deliver administration activities related to transport services and volunteer co-ordination Assisting senior management with national projects and initiatives (relating to Transport) which contribute to advancing our services and supports our fundraising activities
  • Assist the Access and Navigation Team Leader with national projects and initiatives (relating to Transport) which contribute to advancing our services and supports our fundraising activities. All activities in line with LF values and behaviours.

Their Purpose

Beating blood cancers by helping people living with blood cancer live longer and have a better quality of life.

The Foundation cares for patients and their families affected by blood cancer and related blood disorders by providing a range of vital support services free-of-charge, including counseling, information, accommodation, transportation and practical assistance.

The Foundation generates significant funds each year to cutting edge medical research to find better treatments and cures. To achieve inspiring purpose, everyone’s impact counts.

Selection Criteria

  • Minimum two years administration experience (NFP sector advantageous)
  • Solid Microsoft Office skills (Word/Excel & PowerPoint) and strong Database literacy skills
  • Minimum of 12 months Scheduling or Rostering experience utilizing databases
  • High level communication and interpersonal skills with the ability to liaise across a wide section of the community
  • Effective time management skills to organize and priorities tasks to required time frames.
  • Strong attention to detail, decision making and problem solving skills
  • Ability to work in a team environment, with a high level of personal initiative
  • Energetic and flexible with a positive attitude.
  • Current Driver’s License
  • Solid geographical knowledge of metropolitan and regional areas.

Desirable

  • Experience in the co-ordination of volunteers
  • Experience in working in the NFP sector
  • Demonstrated supervisory experience
  • Sound knowledge of medical terminology

Offer:

  • Generous salary in addition to salary packaging up to $15,900 and entertainment card up to $2,650
  • Flexible working arrangements
  • Close to public transport
  • A collaborative, innovative and supportive team culture
  • Social and well being activities
  • Employee Assistance Program

To Apply

Submit your application via SEEK quoting JOB ID 1810 attaching 1 document only containing both of the items below:

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