BSBMED301 – Interpret and apply medical terminology appropriately
This unit describes the skills and knowledge required to understand and respond to instructions; to carry out routine tasks and communicate with a range of internal/external clients in a medical environment; as well as use appropriate medical terminology.
- Respond appropriately to instructions which contain medical terminology
- Carry out routine tasks
- Use appropriate medical terminology in oral and written communication
HLTINF001 – Comply with infection prevention and control policies and procedures
This unit describes the skills and knowledge required to follow organisational infection prevention and control procedures, including implementing standard and transmission-based precautions and responding to infection risks.
- Follow standard and additional precautions for infection prevention and control
- Identify infection hazards and assess risks
- Follow procedures for managing risks associated with specific hazards
HLTAAP002 – Confirm Physical Health Status
This unit describes the skills and knowledge required to obtain and interpret information about client health status and to check a client’s physical health. It requires a detailed knowledge of anatomy and physiology.
This unit applies to individuals working directly with clients and who assist in the provision of health care services. Some disciplines may be subject to state/territory regulatory determination regarding delegation and supervision.
- Obtain information about physical health status
- Check physical health status
- Identify variations from normal physical health status
HLTWHS002 – Follow Safe Work Practices for Direct Client Care
This unit describes the skills and knowledge required for a worker to participate in safe work practices to ensure their own health and safety, and that of others in work environments that involve caring directly for clients. It has a focus on maintaining safety of the worker, the people being supported and other community members.
- Follow safe work practices for direct client care
- Follow safe work practices for manual handling
- Follow safe work practices for infection control
- Contribute to safe work practices in the workplace
- Reflect on own safe work practices
HLTAMB012 – Communicate in Complex Situations to Support Health Care
This unit of competency describes the skills and knowledge required to effectively communicate with patients, colleagues and health providers in complex situations using verbal and non-verbal interactions. It requires workers to address these significant challenges in the context of providing a health care service.
- Communicate with patients and/or colleagues
- Use effective communication techniques
- Convey and receive information using available modes of communication
- Promote a positive public profile
HLTAMB014 – Transport Non-Emergency Patients under Operational Conditions
This unit describes the skills and knowledge required to load, unload and drive vehicles safely to transport non-emergency patients to and from a facility or service. It includes using communication equipment and checking vehicles and equipment in order to restock and remedy faults.
- Prepare and check vehicle and equipment
- Ensure faults in vehicle and equipment are remedied
- Convey and receive information using necessary modes of communication
- Load, unload and secure non-emergency patient and other specific personnel for transportation
- Drive vehicle
HLTAMB007 – Assess and Deliver Basic Clinical Care
This unit of competency describes the knowledge and skills required to conduct clinical assessment and deliver basic clinical care in a pre-hospital/out-of-hospital environment.
- Make initial incident and patient assessment
- Plan basic pre-hospital/out-of-hospital patient care
- Implement basic patient care procedures
- Monitor basic patient care and modify as required
- Handover patient to a healthcare facility
HLTWHS002 – Follow Safe Work Practices for Direct Client Care
This unit describes the skills and knowledge required for a worker to participate in safe work practices to ensure their own health and safety, and that of others in work environments that involve caring directly for clients. It has a focus on maintaining safety of the worker, the people being supported and other community members.
- Follow safe work practices for direct client care
- Follow safe work practices for manual handling
- Follow safe work practices for infection control
- Contribute to safe work practices in the workplace
- Reflect on own safe work practices
HLTAMB011 – Manage a routine non-emergency scene
This unit describes the skills and knowledge required to manage routine non-emergency situations that are not anticipated to be life-threatening to ensure safety at the scene.
- Attend non-emergency scene
- Take appropriate measures to ensure safety at the scene
HLTAMB013 – Contribute to Managing the Scene of an Emergency
This unit describes the skills and knowledge required to manage procedures, provide security and communicate with other services involved with patient care at the scene of an emergency. It describes skills required in emergency situations, which may involve coordination with and by other emergency services personnel.
- Assess the environment to identify real and potential hazards
- Communicate with those involved in the incident
- Control hazards
- Establish relationships and lines of communication with other services and network
- Evaluate the emergency scene environment
CHCCCS020 – Respond Effectively to Behaviours of Concern
This unit describes the skills and knowledge required to respond effectively to behaviours of concern of people. Skills are associated with handling difficult incidents rather than managing ongoing behaviour difficulties.
- Identify behaviour and plan response
- Apply response
- Report and review incidents
HLTAMB008 – Assess and Deliver Standard Clinical Care
This unit of competency describes the skills and knowledge required to conduct clinical assessments and deliver standard patient care in the pre-hospital/out-of-hospital environment.
This unit applies to pre-hospital/out-of-hospital health care workers. The worker provides advanced life support, prioritises clinical care, implements time-critical health care procedures and therapies, and monitors patients based on patient needs and in accordance with established clinical practice guidelines.
- Perform pre-hospital/out-of-hospital patient assessment
- Identify variations in physical health status
- Plan pre-hospital/out-of-hospital patient care
- Implement pre-hospital/out-of-hospital patient care procedures
- Monitor and evaluate pre-hospital/out-of-hospital patient care
- Hand over patient requiring pre-hospital/out-of-hospital patient care to receiving facility
CHCPRP003 – Reflect on and Improve Own Professional Practice
This unit describes the skills and knowledge required to evaluate and enhance own practice through a process of reflection and ongoing professional development.
- Reflect on own practice
- Enhance own practice
- Facilitate ongoing professional development
BSBMGT401 – Show Leadership in the Workplace
This unit describes the skills and knowledge required to lead teams and individuals by modelling high standards of conduct to reflect the organisation’s standards and values.
It applies to individuals who are making the transition from being a team member to taking responsibility for the work and performance of others and providing the first level of leadership within the organisation. These managers have a strong influence on the work culture, values and ethics of the teams they supervise.
- Model high standards of management performance and behaviour
- Enhance organisation’s image
- Make informed decisions
CHCLEG001 – Work legally and Ethically
This unit describes the skills and knowledge required to identify and work within the legal and ethical frameworks that apply to an individual job role.
- Identify and respond to legal requirements
- Identify and meet ethical responsibilities
- Contribute to workplace improvements
CHCDIV001 – Work with diverse people
This unit describes the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people.
- Reflect on own perspectives
- Appreciate diversity and inclusiveness, and their benefits
- Communicate with people from diverse backgrounds and situations
- Promote understanding across diverse groups
HLTWHS006 – Manage Personal Stressors in the Work Environment
This unit describes the skills and knowledge required to maintain health and wellbeing by preventing and managing personal stress.
This unit applies to work in a range of health and community services settings, in particular work roles that operate in high stress situations and circumstances.
- Develop strategies to manage personal stress
- Implement stress management strategies
- Evaluate stress reducing strategies